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Bausen Wood Flooring

The Flooring Group is delighted to announce a new partnership with Bausen wood flooring, whose flooring products it will be showing in some of its London showrooms.

Below, Bausen wood flooring explain their products in their own words;

About Bausen Flooring

We make pre-finished flooring and flooring accessories for the world’s homes and commercial properties.

What sets Bausen apart? Gorgeous flooring made from some of the world’s most exotic and durable natural wood materials, standout beautiful finishes, our commitment to earth-friendly manufacturing processes, and an obsession for quality and customer service.

Our mission is to help our customers make their spaces more beautiful, and to inspire modern architecture and design. We believe luxury can be achieved at non-luxury pricing. And we believe happy environs lead to happy lives.

Quality You Can Depend On

Through continuous product development and process improvement, we are relentlessly dedicated to manufacturing the best flooring products in adherence to the highest industry standards in quality assurance.

Because we directly control our manufacturing operations from end to end, we are able to deliver on our promise of superb quality, as well as offer our flooring products to distributors and consumers at accessible price points.

From Our Family to Yours

Through continuous product development and process improvement, we are relentlessly dedicated to manufacturing the best flooring products in adherence to the highest industry standards in quality assurance.

Because we directly control our manufacturing operations from end to end, we are able to deliver on our promise of superb quality, as well as offer our flooring products to distributors and consumers at accessible price points.

All Bausen floorboards come with a Lifetime Structural Warranty, plus a 25-Year Limited Residential Warranty or 5-Year Limited Commercial Warranty when the products are purchased from a Certified Retailer.

While all Bausen flooring products are manufactured using the most premium-grade raw materials and cutting-edge finishing technologies, we also pride ourselves on our earth-friendly products, our environmentally-safe processes, and ethical approach for every part of our operations. We constantly update our processes in order to stay on the forefront of sustainable technology, quality assurance and compliance.

Bausen products are environmentally-sound, in compliance of standards established by the California Air Resources Board including guidelines for formaldehyde emissions. All of our products are CARB Phase 1 and Phase 2 certified.

Bausen Hardwood Flooring is a member of National Wood Flooring Association (NWFA), the national organization for wood flooring professionals.

We are passionate about quality assurance. Our products and manufacturing processes meet the ISO 9001:2000 standards specified by the International Organization for Standardization for quality management, applicable regulatory requirements, and customer satisfaction.

25-Year Limited Residential Warranty

You can purchase Bausen products exclusively through your local Bausen Certified Retailer, and not anywhere online. For products purchased online from non-authorized websites and sellers, we are unable to honor any warranty claims, returns or exchanges.

Bausen Hardwood, Inc. offers a 25-year limited residential warranty on the finishing and lifetime structural warranty of our engineered flooring products.

In the unlikely event that any portion of your floor should fail, with respect to any provisions of this warranty, Bausen Hardwood, Inc. at its sole option to the original purchaser, will repair, refinish or replace such portion with the same product or another product of equal value at no cost to the purchaser. If Bausen Hardwood, Inc. is unable to correct the failure after a reasonable number of attempts, Bausen Hardwood, Inc. will refund, if requested, the purchase price from Bausen Hardwood, Inc. for that portion of the floor that fails. This provision does not cover the removal, replacement of cabinets and other fixtures, sales tax, or the cost of new materials.

Bausen Hardwood, Inc. is not responsible for damages or costs incurred by delivery delays, order errors, improper installation, or poor jobsite conditions. The installer/owner is the final inspector and assumes the responsibility to determine if the product is correct and acceptable before installation begins.

Prior to installation, the installer/owner is responsible for inspecting and verifying materials and factory finish of the pre-finished hardwood flooring.

It is required that all orders for pre-finished flooring include an overage of floorboards – minimum five percent of the actual footage – to allow for proper cutting and installation. Discarded materials for reasons of structural defect shall not exceed five percent of total floorboard ordered. Please keep in mind that hardwood flooring products naturally vary in color and other characteristics, due to factors outside of manufacturer’s control (such as exposure to sunlight). Thus, inherent variations in grain or color are not considered manufacturing defects.

Pre-Installation

Before leaving the factory, each piece of Bausen hardwood floorboard is closely inspected by our quality assurance team and carefully wrapped in sealed packaging for shipping. Prior to installation, we recommend that the homeowner examine the flooring material thoroughly to make sure that the color and appearance of the product meet expectations. Please be reminded that natural wood materials possess inherent and unique characteristics that cannot always be fully demonstrated in display samples. Display samples may also be affected by prolonged exposure to light.

Warranty on Product Structure

Bausen Hardwood, Inc.’s engineered hardwood products boast 5 to 9-ply cross-grained backing construction for stronger dimensional stability. The floorboard structure should not delaminate under normal living conditions. Please be reminded that it is normal for minor separations or gaps between floorboards to occur at different times throughout the year due to factors outside of manufacturer’s control (such as moisture) and therefore are not considered structural defects.

25-Year Warranty on Product Finish

Under normal residential conditions and with the proper maintenance, Bausen Hardwood Floors, Inc. warranties that its UV Cured Aluminum Oxide Urethane Finish will not peel or separate from the wood for 25 years. Gloss reduction can occur due to factors outside of manufacturer’s control, which is not considered as wear-through and thus is not under warranty.

Lifetime Structural Warranty

Any structural failures are subject to the provisions of this warranty. Bausen Hardwood warrants that the floorboards will remain free from manufacturing defects for as long as the original purchaser occupies the building. The factory warranties apply only to the original purchaser and are non-transferable.

Radiant Heat Warranty

It is critical that the floor be installed to Bausen Hardwoods’ specifications. The surface temperature of the floor should not exceed 85° F. Relative humidity should be maintained at a minimum of 35%. Hydronic, water-based radiant heat systems must be used. Use of electric mat systems is not authorized.

Warranty Exclusions

Warranties are non-transferable, and apply to customers who originally purchased and installed Bausen Hardwood Floors. The original, paid-in-full invoice is required. Claims must be filed by the original purchaser who must still be the owner of the home.

Bausen Hardwood, Inc. cannot warrant natural wood characteristics such as mineral streaks, small knots, grain variations. Due to inherent characteristics of natural wood, fine cracks may develop in the face of the wood. These cracks will not take away from the beauty and performance of your floor. However they can be minimized by maintaining the recommended relative humidity in the range of 30 to 50 percent and the temperature range of 60 to 80 degrees Fahrenheit, year-round inside the building.

Wood floors installed on excessively moist ground without proper moisture barrier treatments are not covered under the warranty. It is important to ensure that the moisture content differential between your wooden subfloor and the Bausen flooring does not exceed four percent. If the difference is higher than four percent, a moisture retarder is required. In addition, prior to installation, the installer should make certain that sub-floors are properly inspected for moisture conditions according to the NWFA guidelines (visit www.nwfa.org for more information). Water damage due to other equipment such as pipes, faucet, toilet, dishwasher, icemaker, mopping are also excluded. The concrete subfloor moisture vapor emission rate should be kept under 3lbs per 1,000 sq. ft., per 24 hours (according to Calcium Chloride Test ASTM 1869 standards established by ASTM International). If it is not, a vapor barrier is required.

Additional exclusions include:

  • Wood color changes due to UV light exposure over time
  • Damage resulting from improper cleaning such as using water and vinegar, soap-based cleaners, wax or steam cleaners. Vinegar and water will dull the floor’s finish over time, while soap or wax will leave residue. Steam cleaners use heat and excessive water on flooring, leading to cupping and long-term damage
  • Damage resulting from accidents, abuse, or abnormal wear (such as spiked heels), grit, unprotected furniture scratches, or dents
  • Insects, scratches or stains caused by pets
  • Incorrect use of wood flooring adhesives. Water-based adhesives should not be used under any circumstances
  • Buckling or cupping due to improper installation such as lack of expansion space around objects such as walls and stairs
  • Products used for in-floor radiant heating systems

How to Make a Claim

All claims must be filed by the original purchaser of the flooring material, who must still be the owner of the home.

To file a claim, first contact the Bausen Hardwood certified retailer where the purchase was made, who must submit the claim on your behalf. You will be required to provide information including but not limited to: Your name, address, contact information, date of purchase, contact information for the licensed professional installer, and the original sales invoice showing proof of purchase.

Claims must be filed within the warranty coverage period. Bausen Hardwood, Inc. reserves the right to have a designated representative inspect the flooring and remove samples for technical analysis. Manufacturer must be given a reasonable opportunity to inspect flooring prior to determining coverage or remedy.

Installers are eligible for labor cost reimbursement of up to $2.00 USD per square feet. If the floors were installed by owner or by a non-licensed installer, Bausen Hardwood, Inc. will cover the cost of replacement materials only. Claims must be filed within the warranty coverage period and information verifying the date of purchase will be requested.

This writing is the complete and exclusive statement of the warranty, and is in lieu of all other express and/or statutory warranties. Bausen Hardwood, Inc. assumes no liability for incidental or consequential damages. However, some states do not allow this exclusion and may not apply in all cases. This warranty gives you specific legal rights that may vary from state to state.

Any or all disputes arising out of Bausen Hardwood products or this warranty shall be subject to mandatory and binding arbitration in Los Angeles, California, pursuant to the rules of American Arbitration Association. Any trials by jury are expressly waived.

5-Year Limited Commercial Warranty

You can purchase Bausen products exclusively through your local Bausen Certified Retailer, and not anywhere online. For products purchased online from non-authorized websites and sellers, we are unable to honor any warranty claims, returns or exchanges.

Bausen Hardwood, Inc. offers a 5-year limited commercial warranty on the finishing and lifetime structural warranty of our engineered flooring products.

In the unlikely event that any portion of your floor should fail, with respect to any provisions of this warranty, Bausen Hardwood, Inc. at its sole option to the original purchaser, will repair, refinish or replace such portion with the same product or another product of equal value at no cost to the purchaser. If we are unable to correct the failure after a reasonable number of attempts, we will refund, upon request, the purchase price for that portion of the floor that fails. This provision does not cover the removal, replacement of cabinets and other fixtures, sales tax, or the cost of new materials.

Bausen Hardwood, Inc. is not responsible for damages or costs incurred by delivery delays, order errors, improper installation, or poor jobsite conditions. The installer/owner is the final inspector and assumes responsibility for determining if the product is acceptable before installation begins.

Prior to installation, the installer/owner is responsible for inspecting and verifying materials and factory finish of the pre-finished hardwood flooring.

It is required that all orders for pre-finished flooring include an overage of floorboards – minimum five percent of the actual footage – to allow for proper cutting and installation. Discarded materials for reasons of structural defect shall not exceed five percent of total floorboard ordered. Please keep in mind that hardwood flooring products naturally vary in color and other characteristics, due to factors outside of manufacturer’s control (such as exposure to sunlight). Thus, inherent variations in grain or color are not considered manufacturing defects.

Pre-Installation

Before leaving the factory, each piece of our hardwood floorboard is closely inspected by our quality assurance team and carefully wrapped in sealed packaging for shipping. Prior to installation, we recommend that the purchaser examine the flooring material thoroughly to make sure that the color and appearance of the product meet expectations. Please be reminded that natural wood materials possess inherent and unique characteristics that cannot always be fully demonstrated in display samples. Display samples may also be affected by prolonged exposure to light.

Warranty on Product Structure

Our engineered hardwood flooring features 5 to 9-ply cross-grained backing construction for stronger dimensional stability. The floorboard structure should not delaminate under normal living conditions. Please be reminded that it is normal for minor separations or gaps between floorboards to occur at different times throughout the year due to factors outside of manufacturer’s control (such as moisture) and therefore are not considered structural defects.

5-Year Warranty on Product Finish

Under normal commercial conditions and with the proper maintenance, Bausen Hardwood, Inc. warranties that our UV Cured Aluminum Oxide Urethane Finish will not peel or separate from the wood for five years. Gloss reduction can occur due to factors outside of manufacturer’s control, which is not considered as wear-through and thus is not under warranty.

Lifetime Structural Warranty

Any structural failures are subject to the provisions of this warranty. Bausen Hardwood, Inc. warrants that the floorboards will remain free from manufacturing defects for as long as the original purchaser occupies the building. The factory warranties apply only to the original purchaser and are non-transferable.

Radiant Heat Warranty

It is critical that the floor be installed to manufacturer’s specifications. The surface temperature of the floor should not exceed 85° F. Relative humidity should be maintained at a minimum of 35%. Hydronic, water-based radiant heat systems must be used. Use of electric mat systems is not authorized.

Exclusions

Warranties are non-transferable, and apply solely to the purchaser. The original, paid-in-full invoice is required. Claims must be filed by the original purchaser.

Bausen Hardwood, Inc. cannot warrant natural wood characteristics such as mineral streaks, small knots, grain variations. Due to inherent characteristics of natural wood, fine cracks may develop in the face of the wood. These cracks will not take away from the beauty and performance of your floor. However they can be minimized by maintaining the recommended relative humidity in the range of 30 to 50 percent and the temperature range of 60 to 80 degrees Fahrenheit, year-round inside the building.

Wood floors installed on excessively moist ground without proper moisture barrier treatments are not covered under warranty. It is important to ensure that the moisture content differential between your wooden subfloor and Bausen Hardwood flooring does not exceed four percent. If the difference is higher than four percent, a moisture retarder is required. In addition, prior to installation, the installer should make certain that sub-floors are properly inspected for moisture conditions according to the NWFA guidelines (visit www.nwfa.org for more information). Water damage due to other equipment such as pipes, faucet, toilet, dishwasher, icemaker, mopping are also excluded. The concrete subfloor moisture vapor emission rate should be kept under 3lbs per 1,000 sq. ft., per 24 hours (according to Calcium Chloride Test ASTM 1869 standards established by ASTM International). If it is not, a vapor barrier is required.

Additional exclusions include:

  • Wood color changes due to UV light exposure over time
  • Damage resulting from improper cleaning such as using water and vinegar, soap-based cleaners, wax or steam cleaners. Vinegar and water will dull the floor’s finish over time, while soap or wax will leave residue. Steam cleaners use heat and excessive water on flooring, leading to cupping and long-term damage
  • Damage resulting from accidents, abuse, or abnormal wear (such as spiked heels), grit, unprotected furniture scratches, or dents
  • Insects, scratches or stains caused by pets
  • Incorrect use of wood flooring adhesives. Water-based adhesives should not be used under any circumstances
  • Buckling or cupping due to improper installation such as lack of expansion space around objects such as walls and stairs
  • Products used for in-floor radiant heating systems

How to Make a Claim

All claims must be filed by the original purchaser of the flooring material.

To file a claim, first contact the Bausen Hardwood certified retailer where the purchase was made, who must submit the claim on your behalf. You will be required to provide information including but not limited to: Your name, address, contact information, date of purchase, contact information for the licensed professional installer, and the original sales invoice showing proof of purchase.

Claims must be filed within the warranty coverage period. Bausen Hardwood, Inc. reserves the right to have a designated representative inspect the flooring and remove samples for technical analysis. Manufacturer must be given a reasonable opportunity to inspect flooring prior to determining coverage or remedy.

Installers are eligible for labor cost reimbursement of up to $2.00 USD per square feet. If the floors were installed by owner or by a non-licensed installer, Bausen Hardwood, Inc. will cover the cost of replacement materials only. Claims must be filed within the warranty coverage period and information verifying the date of purchase will be requested. Bausen Hardwood, Inc. reserves the right to have a designated representative inspect the floors and remove samples for technical analysis.

This writing is the complete and exclusive statement of the warranty, and is in lieu of all other express and/or statutory warranties. Bausen Hardwood, Inc. assumes no liability for incidental or consequential damages. However, some states do not allow this exclusion and may not apply in all cases. This warranty gives you specific legal rights that may vary from state to state.

Any or all disputes arising out of Bausen Hardwood products or this warranty shall be subject to mandatory and binding arbitration in Los Angeles, California, pursuant to the rules of American Arbitration Association. Any trials by jury are expressly waived.

25-Year Limited Laminate Warranty

You can purchase Bausen Hardwood, Inc. products exclusively through your local Bausen Certified Retailer, and not anywhere online. For products purchased online from non-authorized websites or out of state, Bausen Hardwood is unable to honor any warranty claims, returns, or exchanges.

Bausen Hardwood, Inc. offers a 25-year non-transferrable, limited residential warranty and light commercial warranty on our laminate flooring products.

Bausen Hardwood, Inc. warrants Bausen Laminate Flooring in its original manufactured state to the original purchaser from the date of purchase, that the floor will not wear through (affecting more than ten percent of total floor installation as a result of normal foot traffic), fade, or stain under normal residential use, and only if installed, cared, maintained, and placed in service conditions according to manufacturer’s instructions.

Product is warranted to the original purchaser for a period of twenty-five (25) years after date of purchase for manufacturing defect. Installation error is not covered.

The original purchaser must own and reside in the home where the product is installed.

The decorative layer of laminate flooring is designed to resist color changes from light exposure. Nonetheless, exposure to light will affect flooring’s appearance after extended period of time. The level of change depends on the intensity of light and length of exposure. Bausen Hardwood does not warrant against this type of appearance change in the laminate flooring.

Any product sample, photo, or model is intended for demonstrative purposes only, and does not represent a warranty of any kind. Warranty does not cover variations between sample/photo/model and flooring.

Laminate flooring care and maintenance

  • Use a damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor.
  • Do not wash or wet mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, jointline separation, or other damage that may void warranty.
  • Do not use any type of buffing or polishing machine.
  • Frequent dust-mopping or vacuuming may be necessary in residences near sand or debris.
  • Entry mats will help detain dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that may otherwise track onto your flooring.
  • Use floor protectors and wide-load bearing leg bases/ rollers to minimize chance of indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector should be.
  • Maintain a normal indoor relative humidity level between 35% and 65% throughout the year to minimize the natural expansion and contraction of the wood.
    • Heating season (dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.
    • Non-heating season (wet): An air conditioner, dehumidifier, or periodically turning on heating will help to maintain humidity levels during summer months.

Never try to slide heavy objects across flooring without proper handling. A protective mat should be used for furniture with castors such as chairs or coffee tables.

This warranty is subject to the following conditions:

  • Flooring must be installed properly in accordance with manufacturer’s installation instructions and for its intended purpose as flooring.
  • Uses other than intended purpose are not covered by warranty. Such uses include, but not limited to, installation on ceilings, walls, boats, airplane, and motor vehicles.
  • Installation requirements include, but not limited to, subfloor moisture content limits, flatness, soundness and stability, product acclimation.
  • Flooring must be used indoors in dry, climate-controlled areas. Warranty does not apply if flooring is used outdoors, in a sun rooms, or otherwise exposed to uncontrolled climate conditions.
  • Flooring must be maintained in accordance with manufacturer’s care and maintenance instructions.
  • Before installation, please examine the flooring carefully and thoroughly. If a defect is visible, do not install the flooring. Instead, immediately contact the Bausen Certified Retailer and report the flooring as defective. Warranty applies only to defects which are not visually detectable before or during installation.

Warranty exclusions

Warranties are non-transferable, and are offered to customers who originally purchased and installed Bausen Laminate Flooring. The original, paid-in-full invoice is required. Claims must be filed by the original purchaser who must still be the owner of the residence.

Additional exclusions include:

  • Damages resulting from improper installation or construction.
  • Gloss or sheen reduction or discoloration resulting from heat or sunlight.
  • Damage caused by water or excessive moisture, in the subfloor or underneath the flooring.
  • Damages resulting from the use of steam cleaning, jet mop, spray mop, or other types of wet cleaning devices.
  • Damage resulting from accidents, abuse, or abnormal wear (such as spiked heels), grit, unprotected furniture scratches and dents
  • Insect infestation, scratches or stains caused by pets
  • Damages resulting from abuse, for example moving heavy objects like furniture or appliances across the flooring without adequate protection.
  • Water damage caused by flooding, prolonged stay of standing water, subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure), leaking pipes, household mechanical failures, appliance leaks, pet urine, or any other conditions resulting in moisture through the flooring are not covered.
  • Separation between boards or damage as a result of natural expansion and contraction caused by low or excessive humidity including, but not limited to, splits, cracks, checking, edge fracturing, splintering or chipping during or after installation.
  • Intermittent noises including but not limited to, squeaks, popping, etc.
  • Defect should be visible and have the ability to be evaluated from a standing position under normal lighting. Product defect that is not measureable or that is only visible under certain light or from a certain angle are not covered.
  • Flooring that is installed in a residence that is not both owned as well as occupied by the original purchaser.
  • Flooring that is a replacement as a result of a previous claim.
  • Flooring which had been installed then removed as a result of reasons such as, but not limited to, substandard subfloor, and reinstalled.
  • Bausen Hardwood, Inc. assumes no liability for incidental or consequential damages. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. In addition to what’s offered within this warranty, you may have other specific legal rights depending on your state. Except for these state specified rights, the remedies provided under these warranties state the limit of Bausen Hardwood’s responsibilities.

Manufacturer’s responsibility

Replacement is limited to material unless defect was not apparent prior to installation.

If defect was not apparent prior to installation, and if the flooring was professionally installed, Bausen Hardwood will also reimburse for reasonable labor costs for the repairs or replacement. You will be required to clear, at your own expense, objects placed over the affected area for repairs or replacement installation.

If Bausen Hardwood in its sole discretion, determines that such repair or replacement is not reasonably achievable, or if the flooring product is no longer available, Bausen Hardwood may choose to refund the purchase price of the affected flooring material.

If the Bausen Hardwood flooring product for which a claim is made is no longer available, Bausen Hardwood has the right to replace the affected floor material with a comparable laminate flooring product of equal or greater value.

A claim can be filed against a flooring purchase once. Bausen Hardwood will replace or repair the flooring material one single time. If the replacement or repair fails in the same manner a second time, the site conditions may be deemed unacceptable for installation.

Upon approval of a warranty claim, Bausen Hardwood will provide instructions on how to proceed to have your flooring repaired or replaced. You must comply with such instructions within ninety (90) days after the claim is approved, or your rights under the limited warranty will be deemed waived.

How to make a claim

All claims must be filed by the original purchaser of the flooring material, who must still be the owner of the residence.

To file a claim, first contact the Bausen Certified Retailer where the purchase was made, who must submit the claim on your behalf. You will be required to provide information including but not limited to: Your name, address, contact information, date of purchase, contact information for the licensed professional installer, and the original sales invoice showing proof of purchase.

Claims must be filed within the warranty coverage period. Bausen Hardwood reserves the right to have a designated representative inspect the flooring and remove samples for technical analysis. Manufacturer must be given a reasonable opportunity to inspect flooring prior to determining coverage or remedy.

This writing is the complete and exclusive statement of the warranty, and is in lieu of all other express or implied warranties.

Warranties cannot be altered by any sales representative or distributor. Sales representatives and distributors have no authority whatsoever to establish, expand, or otherwise modify warranties.

Bausen Hardwood’s limited warranty provisions are deemed to be severable, and the invalidity or unenforceability of one provision shall not affect the validity or enforceability of any other provision. Bausen Hardwood’s limited warranties constitute the entire agreement of the parties, and no waiver or amendment shall be valid.

Any or all disputes arising out of Bausen Hardwood, Inc. products or this warranty shall be subject to mandatory and binding arbitration in Los Angeles County, California, pursuant to the rules of American Arbitration Association. Any trials by jury are expressly waived.

Engineered Installation Guide

Bausen Hardwood, Inc. offers a 25-year Limited Residential Warranty or a 5-Year Limited Commercial Warranty on the finishing and lifetime structural warranty of all floorboard products. Warranty coverage may be lost due to improper installation, poor jobsite conditions, or the use of improper materials or tools. Please read this installation guide carefully.

Section 1 – General Guidelines

Before installation any concerns about the milling or grading of this product must be directed to and resolved with the manufacturer. After the product is installed, the customer assumes all responsibility. The manufacturer will not be liable for any costs of product or replacement if issues are not resolved prior to installation.

Disclaimer

Wood is a natural product. Due to the unique natural characteristics of each plank, no two pieces are alike. Although we design our samples to be the closest representation of the finished product, the finished floor may contain more or less variation in color, shading, grain, knots and distressing that may not be evident in a small sample. Older samples that have mellowed or samples that have been exposed to direct sunlight will appear darker or lighter than the newer flooring that it represents. This is especially true in exotic species. All natural hardwood can dent and scratch. Due to the varying hardness of different wood species, some are more resistant than others. To reduce scratching and denting, follow proper care and maintenance both during installation and thereafter.

1.1 – Job Site Conditions

Wood flooring should be one of the last jobs completed on the construction project.

Evaluate the jobsite for potential problems before installation begins, and before wood flooring is delivered to the jobsite.

Do not deliver wood flooring to the jobsite or install wood flooring until the building is enclosed and all concrete, masonry, plastering, drywall, texturing and all finished wall coverings and painting should be completed.

Appropriate Temperature and Humidity Conditions

Appropriate temperature and humidity conditions are defined as those conditions to be experienced in the building after occupancy . An acceptable humidity range is 30 to 50 percent, and an acceptable temperature range is 60° to 85° Fahrenheit.

If heating and/or air-conditioning is in operating condition, it needs to be operating. If it is not possible for the permanent heating and/or air-conditioning system to be operating before, during and after installation, a temporary heating and/or dehumidification system that mimics normal temperature and humidity conditions can enable the installation to proceed until the permanent heating and/or air-conditioning system is operating.

Basements and crawl spaces must be dry.

Crawl space should be a minimum of 18″ (457mm) from ground to underside of joists.

Crawl space ground should be covered by a vapor retarder of black polyethylene (minimum 6 mil) or any recommended puncture-resistant membrane, such as Class C, meeting ASTM D-1745. The crawl space should have perimeter venting equal to a minimum of 1.5 sq ft per 100 sq ft of crawlspace, unless local building codes differ from this specification.

Note: Local-building codes may differ. Follow local building codes. If the crawl spaces lack ventilation openings, vapor retarder joints must overlap a minimum of 6 inches and be sealed or taped. The vapor retarder should also extend at least 6 inches up the stem wall and be attached and sealed to the stem wall. Continuously operated mechanical exhaust and perimeter wall insulation or conditioned air supply and insulation must be provided.

1.2 – Moisture Testing for Concrete Slabs

NOTE: All tests give a result at the time the test is done, and in general give you an indicator to start or not start a job – these tests do not give a permanent condition of your substrate, but merely a “at the time the test was performed” indication.

Before moisture testing begins, the concrete slab must be a MINIMUM of 60 days old.

Use moisture meters designed specifically for concrete moisture testing. These testing methods are not recognized by any standard and should not be used for the purpose of accepting or rejecting a floor. These electronic tests are useful survey tools to broadly evaluate the relative moisture conditions of a slab and to select locations for quantitative moisture tests.

Use calcium chloride testing (ASTM F-1869) or calcium carbide (CM) testing (ASTM D-4944-04). Perform three tests for the first 1,000 sq ft and one test for every additional 1,000 sq ft. It should have no more than 3lbs / per 1000 sq ft / per 24 hours. Follow the manufacturer’s instructions for properly placing tests onto concrete.

If it’s over 3lbs / per 1000 sq ft / per 24 hours based on the testing results above, moisture retarder is required. Use a chemical retarder or urethane membrane, as recommended by the adhesive manufacturer.

1.3 – Vapor Retarders over Wood Subfloors

1. There should be no more than 4 percent moisture content difference between Bausen Engineered Flooring and the wooden sub floor. For example, if the flooring has 8% moisture content, the sub floor should not be under 2% or over 12% moisture content.
2. An acceptable vapor retarder is a vapor resistant material, membrane or covering with a vapor permeance (perm rating) of greater than or equal to 0.7 and less than or equal to 50 when tested in accordance with ASTM E-96 Method A. Installation of a vapor retarder reduces the potential for moisture or vapor related problems.

1.4 – Acclimation

If it is not possible for the permanent heating and/or air-conditioning system to be operating before, during and after installation, a temporary heating and/or dehumidification system that mimics normal temperature and humidity conditions can enable the installation to proceed until the permanent heating and/or air-conditioning system is operating.

Upon delivery, check wood flooring moisture content with a moisture meter to establish a baseline for required acclimation. Check the moisture content of multiple boards. A good representative sample is typically 40 boards for every 1,000 sq ft of flooring. Acclimate according to the geographical location and jobsite location. Before installation it is recommended to allow 3 days acclimation after the permanent heating and/or air-conditioning system is operating.

1.5 – Protective Floor Covering

After installation, if you choose to protectively cover the floor, cover the floor completely, since some species are light-sensitive and uncovered areas may change color. However, covering a glue-down application may not allow some adhesives to properly cure. Follow the flooring and adhesive manufacturer’s recommendations. Use a covering material with a vapor permeance (perm rating) of 1 perm or more (tested I accordance with ASTM E-96) to avoid trapping moisture/vapor on or within the floor. A common reinforced builder’s paper is a good choice. Any covering should be taped, using a low-adhesion tape, to base or shoe moldings. Avoid taping to finished flooring. When taping paper or sheets together, tape them to each other, not to the floor.

Section 2 – Subfloor Guidelines

2.1 – Wood Subfloor

1. Subfloor panels should conform to U.S. Voluntary Product Standard PS1-95, Construction and Industrial Plywood and/or US Voluntary PS 2-04 and/or Canadian performance standard CAN/CSA 0325.0-92 Construction Sheathing. Other CSA standards also apply.
2. Bausen Engineered Flooring should not be installed directly on solid-board subflooring.
3. Both CDX EXPOSURE 1 plywood and OSB Exposure 1 subfloor panels are appropriate subflooring materials.
4. Ensure moisture content of subfloor/substrate meets the appropriate industry standard for the finish flooring material to be installed.
5. There should be no more than 4 percent moisture content difference between Bausen Engineered Flooring and the wooden sub floor. For example, if the flooring has 8% moisture content, the sub floor should not be under 2% or over 12% moisture content.
6. The sub floor must be free from any type of paint, oil, greases, dust and all other types of residues.
7. The sub floor should be level. The level drop must be no more than 1/4″ in a 10 feet radius. (Recommended method of installation for both concrete and plywood sub floor.)
8. For panel products subflooring, check for loose panels and re-nail or screw down loose panels securely.
9. Ensure that there is proper expansion space (1/8″) between the panels. If the subfloor panels are not tongue-and-grooved and if there is not sufficient expansion space, use a circular saw to create the specified space. Do not saw through joints on T&G subfloors

  • Wood subfloors must be flat, clean, dry, structurally sound, free of squeaks and free of protruding fasteners.
  • Also check for delaminated or damaged areas and repair those areas as needed.
  • Make sure the subfloor is free of debris before beginning installation.
  • Acceptable Panel Subfloors: Truss/joist spacing will determine the minimum acceptable thickness of the panel subflooring.
    • On truss/joist spacing of 16″ (406mm) o/c or less, the industry standard for single-panel subflooring is nominal 5/8″ (19/32″, 15.1mm) CD Exposure 1 Plywood subfloor panels (CD EXPOSURE 1) or 23/32 OSB Exposure 1 subfloor panels, 4′ X 8′ sheets.
    • On truss/joist spacing of more than 16″, up to 19.2″ (488mm) o/c, the standard is nominal ?” (23/32″, 18.3mm) T&G CD EXPOSURE 1 Plywood subfloor panels, (Exposure 1), 4′ X 8′ sheets, glued and mechanically fastened, or nominal ?” (23/32″, 18.3mm) OSB Exposure 1 subfloor panels, 4′ x 8′ sheets, glued and mechanically fastened.
    • Truss/joist systems spaced over more than 19.2″ (488mm) o/c up to a maximum of 24″ (610mm) require nominal 7/8″ T&G CD EXPOSURE 1 Plywood subfloor panels, (Exposure 1), 4′ X 8′ sheets, glued and mechanically fastened, or nominal 1″ OSB Exposure 1 subfloor panels, 4′ x 8′ sheets, glued and mechanically fastened — or two layers of subflooring.

2.2 – Concrete Subfloor

1. Subfloor Must Be Flat. Make sure the concrete slab is flat. The level drop must be no more than 1/4″ in a 10 feet radius. (Recommended method of installation for both concrete and plywood sub floor.) 

If the slab is out of specification, consider grinding, floating or both. Many high spots can be removed by grinding, depressions can be filled with approved patching compounds, and slabs also can be flattened using a self-leveling concrete product.

2. Subfloor Must Be Dry. If a slab tests too high in vapor emission to glue a floor down, consider using a vapor retarder type product, installing a vapor retarder with a plywood sub-floor, or using an alternative installation method.
3. Slab Must Be Minimum 3000 psi: Do not attempt to glue a wood floor over a chalky or soft concrete slab. Concrete should be free from non-compatible sealers, waxes, and oil, paint, drywall compound etc. Check for the presence of sealers by applying drops of water to the slab, if the water beads up, there may be sealers or oils.
4. For Lightweight Concrete: Make sure the concrete is well bonded to the sub-floor. Check for hollow spots, cracks and loose areas. Over lightweight concrete (less than 3000 psi), if the flooring adhesive used has a higher shear strength than the concrete, use the Floated Subfloor installation method.

2.3 – Gluing a Subfloor Over Concrete

Always follow the adhesive manufacturer’s recommendation for proper application, proper adhesive and correct trowel notch and spread rate. Add vapor retarder recommended by the adhesive manufacturer before applying adhesive.

1. Use nominal 3/4″ CDX Exposure 1 Plywood subfloor panels, 4’x8′ sheets.
2. Cut the plywood panels to 2’x8′ or 4’x4′ sections.
3. Score the back of the panels 1/2 the thickness on a 12″x12″ grid.
4. Apply an adhesive approved for the installation of plywood.
5. Lay sections in a staggered joint pattern in the adhesive, with 1/8″ spacing between sheets, and 3/4″ minimum expansion space at walls and all vertical obstructions.

2.4 – Floated Subfloor

1. Always add vapor retarder before applying underlayment.
2. Two layers nominal 1/2″ CDX Exposure 1 Plywood subfloor panels, 4′ x 8′ sheets.

  • Place the first plywood layer with edges parallel to wall, without fastening. Leave 3/4″ space between wall and plywood.

2. Plywood panels should be placed with 1/8″ gaps between sheets.
3. Lay the second layer perpendicular or at a 45 degree angle to the first.
4. Plywood panels should be placed with 1/8″ gaps between sheets and a 3/4″ minimum expansion space at all vertical obstructions and wall lines.
5. Staple or staple and glue (with urethane or construction adhesive) the second layer to first layer on 12″ interior grid pattern (6″ on the perimeter).
6. Be careful not to damage the vapor retarder.

2.5 – Nail-Down Subfloor

1. Vapor retarder is recommended anytime sub floor is installed over concrete.
2. Minimum: use nominal 3/4″ CDX Exposure 1 Plywood subfloor panels, 4’x8′ sheets.
3. Stagger panel joints allowing approximately 1/8″ expansion space around all panels to prevent edge peaking due to compression caused by panel swell.
4. Allow 3/4″ minimum expansion space at all vertical obstructions.
5. Panels should be mechanically fastened. For powder load or pneumatic pressure information, contact your local supplier.
6. Fasten 2″ from the edge every 6-8″ along the perimeter of the sheet and one fastener or more spaced every 12 inches. (32 shots / each 4′ x 8′ board.)

NOTE: Fasteners may be powder-driven pins, pneumatic driven nails, screws, deformed pins, or other fasteners suitable for concrete application. Check with fastener manufacturer for specification such as length, drill size, and/or shot load where applicable.

Section 3 – Installation Guidelines

Bausen Engineered Flooring and can be appropriate for above-grade, on-grade, and below-grade installations. If the soil surrounding a structure is 3 inches or more above the floor of any level, consider that level below grade. This includes walk-out basements. In addition, the surrounding soil should be sloped away from the structure. Yard drainage should direct water away from the building. Acclimate is necessary according to geographical location and your jobsite. We recommend an acclimation period of 3 days for all our engineered hardwood flooring products.

3.1 – Glue Down

A urethane based adhesive should be used exclusively. Read the glue manufacturer’s instructions to choose the correct size trowel. Following the glue manufacturer’s spread rate, curing time.

Create a working line parallel to the starting wall, in multiples of our engineered plank width, to set up the baseline of installation.

Lay one row of plank along the entire length of work line. Add each additional row of flooring, watching the pattern repeat and offsetting or staggering the joints at least 6 inches. No end piece should be shorter than the floor board width.

Push or gently tap boards flush to the previous row. Tap against the tongue; tapping the groove may damage the edge. To prevent damage to the finish, avoid tapping the face of the board with a rubber mallet. Using a tapping block is recommended.

A 1/2″ expansion space should be left around the perimeter.

Roll the whole floor with a 150 lb. clean roller.

3.2 – Nail Down (Plywood Subfloor only)

Use 6mm thickness plastic sheeting as vapor barrier is recommended.

Create a working line to the starting wall, in multiples of our solid plank width.

Install the first row of wood with the groove side towards the wall, using top nails as necessary. It is imperative the first few rows be straight.

Use a power nail A200 (20 Gage) with 1 ¼”-1 ½” cleat as is required, and make sure nailing is appropriate 4″ to 6″ each cleat. To avoid damage to the tongue (over driven) be sure to adjust for proper pressure on the compressor.

Add and adjust each additional row of wood planks, offset or stagger the end joints at least 6″ to prevent repeating the pattern. No end piece should be shorter the floor board width.

Push or gently tap boards flush to the previous row. Tap against the tongue; tapping the groove may damage the edge. To prevent damage to the finish, avoid tapping the face of the board with a rubber mallet. Using a tapping block is recommended.

A 1/2″ expansion space should be left around the perimeter.

3.3 – Floating

Apply a moisture barrier on sub floor.

Apply a floating floor poly-foam underlayment.

Bausen Engineered Flooring products are not a self-locking mechanism system. Apply glue at the spread rate to the side grooves and end grooves as recommended by the adhesive manufacturer. (Taylor 2049 Tongue & Groove Flooring Adhesive is recommended.)

Create a working line parallel to the starting wall, in multiples of our engineered plank width, to set up the baseline of installation. Starter boards should be aligned with the groove side and end against the starting wall. It is imperative the first few rows be straight.

Add each additional row of flooring, watching the pattern repeat and offsetting or staggering the joints at least 8 inches. No end piece should be less than 8 inches.

Push or gently tap boards flush to the previous row. Tap against the tongue; tapping the groove may damage the edge. To prevent damage to the finish, avoid tapping the face of the board with a rubber mallet. Using a tapping block is recommended.

A 1/2″ expansion space should be left around the perimeter. Transition molding should be used on the open area.

3.4 – Over Radiant Heat

General Radiant Heat Installation Guidelines

To minimize the effect that rapid changes in temperature will have on the moisture content of the wood floor, NWFA recommends that an outside thermostat be installed. If one is not present, suggest to your customer that this should be considered. Unlike conventional heating systems, which switch on as needed, radiant systems work most effectively and with less trauma to the wood floor if the heating process is gradual, based on small incremental increases in relation to the outside temperature.

Subfloors should have proper moisture tests according to the moisture testing procedures outlined in NWFA Installation Guidelines Chapter 3, MOISTURE Requirements and Moisture Testing.

The essential requirement in proper applications of wood flooring over radiant heated systems is to avoid penetration of the heating element. Radiant-heated subfloor systems can be concrete, wood or a combination of both. If the subfloor is concrete and it has cured, turn the heat on, regardless of season, and leave it on for at least 5-6 days to drive out residual moisture before installation of the wood flooring.

Some installation systems, particularly glue-down applications, require the heat to be reduced or even turned off before installation of the flooring begins, so the adhesive does not cure excessively.

With water-heated radiant-heat systems, a pressure test must be performed and documented by a qualified plumber or the system installer prior to beginning the installation of the wood flooring.

If flooring materials that conduct heat at different rates are on the same circuit or heating zone, check with the HVAC mechanical engineer before proceeding.

The maximum allowable subfloor surface temperature is 85° F. Expect some heating season shrinkage.

The following installation and subfloor systems can be used successfully over radiant heat:
1. Glue-down, engineered: Use an adhesive approved by Bausen.
2. Glue-down, engineered on double plywood floated subfloor
3. The heating system has to be turned off before installation.

Laminate Flooring Installation Guide

Bausen Hardwood, Inc. offers a 25-year Limited Residential Warranty or a 5-Year Limited Commercial Warranty on the finishing and lifetime structural warranty of all floorboard products. Warranty coverage may be lost due to improper installation, poor jobsite conditions, or the use of improper materials or tools. Please read this installation guide carefully.

This guide is organized into three sections: Preparation, Installation and Cleaning instructions. Before installation any concerns about the milling or grading of this product must be directed to and resolved with the manufacturer. After the product is installed, the customer assumes all responsibility. The manufacturer will not be liable for any costs of product or replacement if issues are not resolved prior to installation.

Be sure you have received the flooring that you ordered before starting the installation. It is always a good idea to store one end label together with your receipt.

Preparation

Acclimation: After receiving the flooring it should be acclimated, unopened, prior to installation. We recommend storing it at normal room temperature (minimum 58°F) and a relative humidity of 30% – 75% for a minimum of 48 hours prior to installation.

Bausen Laminate Flooring must be installed on a solid, self-supporting subfloor, wood flooring, concrete flooring.

The entire subfloor must be carefully checked for any unevenness. Using a 1 meter straight edge, make sure that there are no low spots deeper than 1/4 inch. Also make sure that there are no “steps” or “peaks” higher than 1/8 inch within a 12 foot radius. Sand or grind peaks, and use a self-leveling compound as needed to achieve the correct flatness. Ask your dealer for advice.

Carefully vacuum the entire surface. To avoid the risk of squeaking, secure any loose particleboard, OSB, fiberboard, timber planks, etc. with screws.

Always cover the subfloor with 2 mm – 3 mm PE-foam before installing the laminate flooring.

Do not install the floor in a typical wet room or in rooms with a floor drain such as bathrooms or laundry rooms.

Bausen Laminate Flooring is designed to be installed as a floating floor to allow natural expansion and contraction with changes in temperature and humidity. Therefore it must never be fastened to the subfloor in a way that prevents movement, e.g. by using nails or screws, by gluing.

Very heavy loads may prevent the installed floor from moving as temperature and humidity change. Heavy equipment such as a kitchen island with a ceramic or marble worktop, heavy storage shelves, etc. should not be placed directly on the floor.

A vapor barrier must be used when installing Bausen Laminate Flooring on mineral subfloors such as concrete, leveling compound, etc. Always use a 6 mm PE-film as a minimum for all mineral subfloors, regardless of the story you are installing on or the age of the building.

Bausen Laminate Flooring is not suitable for use together with underfloor heating systems This will cause damage to the floor that will not covered by Bausen’s warranty.

Because Bausen flooring is made from organic materials, your floor will naturally expand and contract as the temperature and relative humidity change. The ideal indoor environment is 40% – 60% RH, which results in almost no movement whatsoever. Bausen Laminate Flooring is known to work very well in the range of 30% – 75% RH provided some important rules are followed during installation. When installing in a dry climate, leave an expansion gap of 3/16 inch between the edge of the floor and any walls, thresholds, pipes or fixed objects. When installing in a humid climate or area, leave a gap of at least 3/8 inch. The gap is to ensure that the floor may move as expected from season to season, and is not to be filled with any sealant, silicon or other adhesive. Never fasten the floor with screws, nails, glue or in any other way.

Due to its organic content, Bausen flooring will naturally expand and contract. The amount of movement for an installed floor will be about the same in both directions. The recommended maximum floor size is 30 ft. x 30 ft. in a rectangular room before you will need to install transition molding.

If the area to be covered is larger than the recommended 30 ft. x 30 ft., or if the room has angles or similar features, transition molding will be required. When using transition molding, it is important to leave an expansion gap between the metal track and the edge of the floor planks. A 3/16 inch gap on each side of the track is recommended for a dry climate, and 3/8 inch for a humid climate. Never glue the molding to the flooring.

Installation

Bausen Laminate Flooring is easy to install and requires no expensive specialty tools. In addition to a few common DIY tools (folding rule, pencil, hammer, handsaw or jigsaw, square and possibly a power drill), you only need a tapping block, pull bar and spacers.

Bausen Laminate Flooring has a very durable and hard-wearing surface that can cause considerable wear on cutting tools. To avoid chipping, turn each plank’s decorative surface face up when using a hand saw, and face down when using a jigsaw.

Sometimes, planks can get damaged during transportation or when boxes are opened. To avoid installing a plank with a damaged surface, edge or click joint, carefully inspect each plank before beginning installation.

Carefully measure the length and the width of the room so that you can plan the precise layout for achieving a balanced appearance. This is to ensure that you won’t end up with the last row being too narrow. Plan to start at the wall with the most doors or openings, as it is always easier to end at a wall with no doors. 

Generally, you should measure the width of the room and divide that by the width of the exposed face of the plank. If the last row will be less than 40 mm wide, installation will be easier if you cut the width of the first row of planks instead. 

Likewise, divide the length of the room by the length of the exposed face of the plank. If the last plank will end up being very short, we recommend cutting several inches off the first plank to simplify installation. You should also stagger the end joints by 1/2 or 1/3 the plank length, or at least 12 inches.

If the project requires any sound-blocking underlayment and/or moisture protection, now is the time to install it. When that is done, begin installing your laminate flooring by starting at first row planks to follow the contour of the wall, or to avoid the last row from being too narrow, make sure that the part of the plank you remove is along the side with the tongue. When cutting, avoid chipping by turning the decorative surface face up when using a handsaw, and face down when using a jigsaw.

It is imperative the first few rows be straight. After preparing the first plank, place it on the floor with the cut edge facing the starting wall, and the groove facing into the room. Use spacers along both the short and long sides to create the recommended expansion gap between the walls and the plank. Connect the next plank by pushing it down at the end joint. Make sure the planks are perfectly aligned and insert the necessary spacers between the plank and wall before continuing with the next plank.

Continue installing and aligning all the planks in the first row. You will need to cut the last plank to the required length, leaving the recommended space for expansion at the end. Save the leftover section of plank for possibly starting the second row. Remember to insert spacers between the walls and planks.

Begin the second row with a shortened plank to stagger the end joints by at least 8 inches. We recommend staggering by either 1/3 or 1/2 plank length depending on the format. Usually you can use the cut piece left over from the first row. If this provides too short an overlap, you can cut it to the appropriate length, or save it to start another row, and cut a new plank instead.

To disassemble an end joint, never lift it up. Lifting will damage the click mechanism. The only safe way to disassemble planks at the end joint is to slide them apart horizontally. Never hit the laminate board directly. Instead, use a tapping block & rubber mallet.

The easiest way to connect planks at the long side joint is simply to place the connecting plank flat on the floor and slide it toward the installed row until the tongue meets the groove. 

Then lift the plank up to an angle of about 30 degrees and push the tongue into the groove. Wiggle the plank up and down a bit while pushing it into the groove and down towards the subfloor. You will hear a slight click. Carefully check the tightness of the joint. If necessary, secure the joint by gently tapping it with the tapping block.

To disassemble a plank, never lift at the end joint, as this will destroy the joint. First lift and disconnect the entire row (as one piece) from the previous row at the long side joint. Then slide each plank apart at the end joint horizontally.

To connect the end joint, place the connecting plank flat on the floor, slide the long joint (tongue) towards the groove of the installed row, and lift so that the tongue enters the groove. Hold the plank at an angle of about 30 degrees from the floor and gently slide it to the left until it meets the end of the previous plank. 

Then lightly wiggle the plank up and down while gently pushing it into the groove of the installed row and down towards the subfloor. You must always check the tightness and evenness from plank to plank. Just press your thumb on the end of the most recently installed plank and push down to secure a perfect connection.

For a nice finish where the new flooring meets a threshold, we recommend undercutting the door frame & simply sliding the plank under the frame when installing the floor. 

Normally planks are installed parallel to the room’s longest walls. If one of these has doorways, starting from this wall will make installation easier.

For the final row, cut the planks to the proper width. Remember to leave the recommended expansion space and making any necessary adjustments to follow the contour of the wall. If there is a doorway in this wall, slide the plank underneath the undercut door frame first, then slide it towards the previously installed plank. Push down on the end joint to lock the ends of the planks together. 

To lock the long side of the plank to the previous row, use a pull bar. Position the bar between the wall and the plank, and then carefully tap the bar as shown while moving it sideways along the length of the plank.

To install flooring around pipes, carefully measure and mark the plank with the exact centre point for each pipe. Drill a hole at each of the marked points that is equivalent to the diameter of the pipe + 1/4 inch.

  • If located on the long side of the plank, make a 45 degree cut from each hole to the edge of the plank and then cut between the holes as shown.
  • If located at the end of the plank, make a straight cut across the plank intersecting the centre of the holes.

Install the plank. Then, using regular glue along the cut edges of the piece you cut out, glue the piece to the plank where it belongs. Make sure no glue comes between the cut piece and the subfloor. The gaps around the pipes are to ensure that the floor may move as expected from season to season, and should not be filled with any sealant, silicon or other adhesive.

Inspect the surface of the installed floor, remove all spacers and install wall baseboards ( or base shoe ) to cover the gap between the floor & wall. 

If laminate flooring is installed on a stairway, urethane-base wood floor adhesive should be used. Follow the adhesive manufacturer’s instructions.

Cleaning

Vacuum clean (without the rotating brush betting bar), dry mop, or sweep the floor to remove dirt and dust. Occasionally wipe the floor with microfiber mop cloth moistened with an appropriate cleaning solution. Do NOT use water to clean laminate floor. ( “BONA” hard surface cleaner is recommended.)

We also recommend using protective felt pads under furniture legs to avoid scratching the surface.

Beautiful Engineered Hardwood

The Elbrus Engineered Collections are a marquee portfolio of fine engineered hardwood flooring. Each plank of wood flooring in the collection is lovingly handcrafted using the world’s finest and most durable natural wood materials.

Looking for a quick way to add value to your property? Go traditional with timeless Brazilian cherry, or immerse in the authentically rustic feel of antique hickory. Revel in the richness of oak and maple, or illuminate the room with the natural lightness of birch. The hardwood pieces are luxuriously wide and thoroughly modern. The choices are endless.

Durable Laminate Flooring

The AYOS Laminate Collections are a premier series of natural looking laminate flooring. You will be amazed by the genuine look and feel.

Effortlessly transform your living style. Bring out your home’s exotic beauty with tropical teak, or ring in a new peaceful era with harmonious blends of mahogany and bronze. Bask in the serene glow of airy maple, or savor the deliciously deep notes of coffee and chestnut. Finally, a laminate floor you can love. What’s more, the costs are incredibly affordable.

Color coordinated moldings are available. Simply ask our friendly customer care specialists.

Quality MDF Molding

Elevate the look of your home improvement project with the classic wood molding. No longer reserved for traditional styles of home design, these modern wall base, case, and crown molding styles add fresh character, clean lines, and distinguished opulence. Each molding comes primed and designed to complement every type of Bausen flooring, all available at a modest prices.

Choose wisely. Our experienced consultants will help you select the best molding that is sized proportionally for the dimensions of your space.

Have fun. The possibilities are limitless.

Floor Trim & Accessories

Bausen offers a worry free, one stop shop experience for all installations of our flooring products. Whatever the essential piece may be, you can find it here.

Hardwood Transition Molding

For use with Elbrus Engineered Flooring

Stair Nose
Used as a cap on stairs. The round edge creates a decorative lip that hangs over the edge of the steps (tread and riser). Stair nose transition molding is set flush to the floor, not overlapping it.

Variations: Maple, Jatoba, Santos Mahogany, Oak, Hickory, Walnut
Length: 7 ft.
Width: 3 1/2 in.

End Cap
Used to transition from wood to carpet, such as around fireplaces or in front of sliding doors. End cap transition molding can also be used to finish off exposed edges. Sometimes referred to as “threshold” or “square nose” molding.

Variations: Maple, Jatoba, Santos Mahogany, Oak, Hickory, Walnut
Length: 7 ft.
Width: 2 in.

T-Molding
Used to create a seamless transition from wood to another hard surface of even level, such as tile.

Variations: Maple, Jatoba, Santos Mahogany, Oak, Hickory, Walnut
Length: 7 ft.
Width: 2 in.

Reducer
Used to create a smooth transition from wood to a lower hard surface, such as linoleum, tile, or concrete.

Variations: Maple, Jatoba, Santos Mahogany, Oak, Hickory, Walnut
Length: 7 ft.
Width: 2 in.

Quarter Round
Used to finish off exposed edges and expansion gaps between wall base and hardwood flooring. Quarter round transition molding is also used decoratively for adding a nice framing effect around cabinetry and mill work.

Variations: Maple, Jatoba, Santos Mahogany, Oak, Hickory, Walnut
Length: 7 ft.
Width: 3/4 in.

Laminate Transition Molding

For use with AYOS Laminate Flooring

Stair Nose
Used as a cap on stairs. The round edge creates a decorative lip that hangs over the edge of the steps (tread and riser). Stair nose transition molding is set flush to the floor, not overlapping it.

Color: Matches AYOS Laminates
Length: 8 ft.
Width: 2.16 in. (55 mm)

End Cap
Used to transition from wood to carpet, such as around fireplaces or in front of sliding doors. End cap transition molding can also be used to finish off exposed edges. Sometimes referred to as “threshold” or “square nose” molding.

Color: Matches AYOS Laminates
Length: 8 ft.
Width: 1.38 in. (35 mm)

T-Molding
Used to create a seamless transition from wood to another hard surface of even level, such as tile.

Color: Matches AYOS Laminates
Length: 8 ft.
Width: 1.81 in. (46 mm)

Reducer
Used to create a smooth transition from wood to a lower hard surface, such as linoleum, tile, or concrete.

Color: Matches AYOS Laminates
Length: 8 ft.
Width: 1.77 in. (45 mm)

Quarter Round
Used to finish off exposed edges and expansion gaps between wall base and hardwood flooring. Quarter round transition molding is also used decoratively for adding a nice framing effect around cabinetry and mill work.

Color: Matches AYOS Laminates
Length: 8 ft.
Width: 1.02 in. (26 mm)

Padding Products

For use with AYOS Laminate Flooring

Basic 2mm Padding
Standard underlayment. Ideal for all commercial and residential projects.

Thickness: 2 mm
Roll Width: 3 ft.
Sq. Ft. per Roll: 200 sq. ft.

Basic 3mm Padding
Underlayment with 50% more thickness. Ideal for all commercial and residential projects.

Thickness: 3 mm
Roll Width: 3 ft.
Sq. Ft. per Roll: 200 sq. ft.

Dry Shield Padding
Premium underlayment designed with superior water resistant technology that protects against bacteria, mold and mildew. Great for new home and office projects.

Thickness: 3 mm
Roll Width: 3 ft.
Sq. Ft. per Roll: 100 sq. ft.
IIC Rating: 72
STC Rating: 73
Water Absorption: 0.003lbs per cubic foot

Whisper Step Padding
Premium underlayment designed for optimal sound absorption. Moisture resistant. Great for new home and office projects.

Thickness: 3 mm
Roll Width: 3 ft.
Sq. Ft. per Roll: 100 sq. ft.
IIC Rating: 71
STC Rating: 66

Internet Purchase Policy

At Bausen Hardwood Flooring, we strive to ensure that your experience with our products is outstanding during purchase, installation, and after years of use.

In order to deliver on our service promise and top quality, we partner with the best home and flooring retailers across the U.S. These Bausen Certified Retailers can provide information about our newest product collections along with full size samples. They are expertly trained on our products, and they can help you with professional installation services. By doing this, our Certified Retailers help ensure the long term quality of your Bausen flooring and deliver on the Bausen Service Promise.

Interested in bringing the Bausen quality and style into your home? We strongly recommend that you consult a local Bausen Certified Retailer near you.

You can purchase Bausen products exclusively through your local Bausen Certified Retailer. However, our products are not authorized for sale online. Even though you may find our products for sale on the Internet, if you choose to purchase from non-authorized websites or out of state, Bausen is unable to honor any warranty claims, returns or exchanges.

Purchasing from non-authorized online retailers can be problematic for you as the products may be counterfeit or defective. We urge our customers to use caution when making a purchase decision to protect themselves. As we have no relationship with these non-authorized online retailers, if you experience any difficulty with your flooring product, we will be unable to assist you.

How to Choose the Right Type of Wood Flooring

There are many options for different types and grades of engineered wood and laminate flooring. Deciding on one is not easy. There are no right and wrong answers when it comes to choosing your ideal flooring.

Consider these questions before exploring your design options:

  • What is the size of the area?
  • What type of room? (Tip: Laminate is a good, moisture-friendly choice for bathrooms.)
  • How much do I want to spend?
  • Would I like naturally occurring variations in my wood flooring?
  • What is the architectural style I am aiming to achieve? Would I like my wood flooring to appear authentic and rustic, or contemporary and sleek?
  • Would I like the color of my wood flooring to be dark, light, or somewhere in between?
  • Which color tone do I like – black, brown, reddish, orange, birch, or gray?
  • Would I like a shiny or matte finishing?
  • Do I have a preference for the hardness of the wood?
  • Do I have a specific preference for the species of wood? The common types of wood used for hardwood flooring are oak, mahogany, walnut, hickory, birch, maple, and Brazilian cherry. Bausen offers all of these types.
  • Do I have a preference for wider planks of wood? Longer lengths? Thicker layers?
  • Would I prefer to have my wood flooring professionally installed or do it myself? (Tip: A professional installation will ensure your wood floor and molding are installed properly. All professionally installed flooring is covered with a Lifetime Structural Warranty, plus a 25-Year Limited Residential Warranty or a 5-Year Limited Commercial Warranty.
  • Would I like my wood flooring to require very little in cleaning and maintenance?

Once you have given careful consideration to your preferences, it will be easier to narrow down your choices. Like all home improvement materials, it always helps to examine wood flooring products closely in person.

Many of our products are highly rated on the Janka Hardness Scale. The ratings are achieved through careful sourcing and selection of the best natural materials, as well as our advanced finishing processes and techniques.

If sustainability and price are important to you, we also offer a full range of premium options that are environmentally friendly by nature. Some prefer the look of softer woods which take on aged character beautifully.

If durability is key, be sure to consider not only the Janka ratings of the particular wood species, but also the thickness of the plank. Perhaps the most important difference is proven through our advanced scratch resistant coatings. Much of a floor’s durability depends on its finish.

These Janka Wood Hardness Ratings are intended to help you understand which wood species are in general harder than other species. The Janka Test measures the ability of a wood species to withstand denting and wear. The Janka Hardness test results show below were done in accordance with ASTM D 1037-7 testing methods.

Janka Hardness Ratings for wood flooring products available at Bausen:

Acacia 1750
Brazilian Cherry / Jatoba 2820
Curupay (Patagonian Rosewood) 3840
Hard Maple 1450
Hickory 1820
Red Oak (Northern) 1290
Santos Mahogany 2200
White Birch 1260
White Oak 1360