Dear Brian, What can I say? — the carpet is brilliant. It was worth the wait and that’s saying something! Enclosed is a cheque in the sum of [amount] representing the balance due together with your invoice which please receipt and return. May I take this opportunity to comment on your carpet fitters who were a credit to your company and also to thank Russell in particular for his help over the long, frustrating months. Hope you’ve both been well. Love, Sarah