Van Drivers Warned Of Hidden Cost
VAN users are being reminded by The Fuelcard People that cost savings at the pump is not the only factor to consider when comparing fuel cards.
Steve Clarke, group marketing manager, says: ‘The whole point of fuel cards is to save money and we can almost certainly beat any fuel card deal that a fleet already has. Some firms are missing out, though, by not looking beyond the cost per litre.’
He points out that companies can be vulnerable to hidden costs, with some suppliers levying network fees and transaction charges. He explains: ‘If one fuel card appears to offer a 0.2p per litre better saving than another, that would seem to mean a 10p advantage gain when pumping 50 litres. That changes, though, if the first card comes with a £2 per transaction network fee.’
Hidden fees are not the only potential pitfall for the unwary, according to The Fuelcard People.
‘We believe that customers want to talk to real people, not a faceless company or a system.
Having your own dedicated account manager makes commercial sense. Instead of waiting in a queue for a random call centre operator, you can ring the direct line of somebody who knows your business.
‘Also ask whether a supplier offers a choice of fuel cards offering price discounts on every major oil company brand. Then ask whether there are any additional charges.’
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This article has been reproduced from the Contract Flooring Journal website. You can find them at www.contractflooringjournal.co.uk.